iRepair Zone is currently looking for a full-time Workshop Technician to join our store in to join our store in London on a 40-hour contract. Job Responsibilities:

• Work as part of a team to identify and repair fault(s) such as broken screens, battery replacements, charge port issues, back glass, rear camera replacements, and software issues on all types of smartphones.
• Testing and diagnosis devices including iPhone, iPad, Game consoles, Apple computers, and wearables.
• Replace parts and repair faults of mobile phones, tablets, and other small mobile devices.
• Achieve individual daily and monthly repair targets cost-effectively.
• Regularly inspect and perform all required activities to maintain the equipment in functional order before or after its use.
• Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used.
• Maintain/surpass Company quality and safety policy while performing his job to maintain KPIs.
• Responsibility for workbench, tools, and equipment given.
• where appropriate, oversee the maintenance and operation of the general store of the company.

Related Work Experience and Qualification:

• At least 1 year’s experience (professional or informal) in repairing all sorts of smartphones is desirable but not essential.
• Strong interest in technology.
• Ability to work in a target-driven environment.
• Experience in Game console repair - Xbox, PlayStation, Nintendo Switch
• Proven track record in identifying change and shaping operations.
• A diploma in a relevant field will also be acceptable.

We offer good employee benefits including a 30% staff discount as well as a competitive salary. Job Types: Full-time, Permanent Salary: £24,300-£26,200/- per year Benefits:

• Employee discount
• Referral program
• Bonus

Schedule: 8 to 10 hours shift   If you believe you have what it takes to join the iRepair Zone, please drop your CV at iRepair Zone, 58A Queensway, London W2 3RL, or you can email your CV at [email protected]   Application Closing Date: 10/01/2024  

London Mobile Gadgets LTD T/A iRepair Zone is currently looking for a full-time Marketing Executive to join our store in London on a 40-hour contract. The role of the Marketing Executive is to oversee the daily operations of a growing sales team. This is a full-time digital marketing role, so we are looking for an individual with similar positions and who has knowledge of all sales and digital marketing channels. The Marketing Executive will support the direction of the company by distributing key information to departments, offering technical advice to sales staff, coordinating store openings, resolving customer complaints, and supervising company social media channels. Job Description: Assist with the planning, implementation, and monitoring of marketing campaigns that help meet new and existing customer’s needs. Provide marketing support for the company. Be responsible for marketing materials in both digital and hard copy formats. Oversee the development of the company websites. Ensure brand and tone of voice guidelines are followed, and all communications are clear, fair, and not misleading to customers. Maintain a strong working relationship and collaborate with relevant partners across the business. Manage social media news feed. Ensure all projects are delivered on time/budget/brief. Responsibilities:

• Manage production of marketing collateral and ensure all deadlines are met.
• Communicate with the public relations team and advertising development staff.
• Manage the marketing team.
• Manage communication during a crisis.
• The execution of the agreed marketing strategy across all channels including advertising, direct marketing, web marketing
• Retail marketing experience in businesses with a track record of successful marketing experience
• Ability to work within a multicultural environment
• First-class communication and writing skills
• Strong understanding of growing Social Media Channels (Growing Engagement & Paid Ads)
• Liaises with other senior staff to determine the range of goods or services to be sold
• Discusses employers or clients’ requirements, plans and monitors surveys and analyses of customer’s reactions to products
• Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities
• Controls the recruitment and training of staff
• Produces and/or assesses reports and recommendations concerning marketing and sales strategies

Experience:

• Marketing or Digital Marketing Experience: Minimum 6 months desirable but not essential

We offer good employee benefits including a 30% staff discount as well as a competitive salary. Job Type: Full-time, Permanent Salary: £24,000-£28,000/- per year Benefits:

• Employee discount
• Referral program
• Bonus

Schedule: 8 to 10 hours shift   If you believe you have what it takes to join the iRepair Zone, please drop your CV at iRepair Zone, 58A Queensway, London W2 3RL or, you can email your CV at [email protected]   Application Closing Date: 17/12/2023

London Mobile Gadgets LTD T/A iRepair Zone is currently looking for a full-time Shop Supervisor to join our store in to join our store in London on a 40-hour contract. At iRepair Zone we are committed to providing excellent customer service, as well as a fun shopping and working environment. Reporting to the Store Manager, the role of the Supervisor is to lead by example by delivering excellent customer service and providing feedback and coaching to the sales team, contributing to the overall success of the store. The Supervisor’s responsibilities include opening and closing the store as well as running the store in the absence of the Store Manager. Job Description and Responsibilities:

• Supervise the retail and repair personnel.
• Oversee the presentation of store merchandise.
• Recruit, guide, mentor, correct, and train staff.
• Assess personal and team job performance.
• Ensure the cleanliness and display readiness of products.
• Manage inventory and maintain stock availability.
• Guarantee precision and adherence to company standards in promotional activities.
• Enforce health and safety protocols.
• Monitor the local competitive landscape.
• Coordinate and allocate staff timetables.
• Motivate and guide retail sales staff to reach sales objectives.
• Address and resolve customer complaints, problems, and inquiries.
• Partner with management colleagues in managing day-to-day sales floor and back office operations.
• Work both independently and as a part of the management team to drive results, set standards & manage staff, and work toward the achievement of shared goals of the business.
• To act as Duty, Primary or Secondary Manager when scheduled, carrying out the responsibilities & duties of those roles; whilst working on own responsibilities, delegated tasks, and towards shared goals.
• Strengthens others through consistent coaching and feedback while driving the productivity and morale of the team. Sets and communicates sales goals. Holds self and others accountable to high-performance standards and collates accurate sales information using tools provided.
• Demonstrates commitment to equality, diversity, and inclusion in all actions.
• Supports Core Values of “People, Experience, Revenue, and Brand”, through inspiring communication, integrity, and passion.
• Priorities“Teamwork, Enjoyment, Efficiency and Results” in all work.
• Considers the impact of actions on the individual, team, and organization.
• Takes a proactive role in maintaining standards.
• Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of skills.
• Work proactively and positively towards individual and team goals, including sales targets, promotion goals, and group incentives.
• Ownership of own areas of responsibility, effectively supporting the daily operations and goals of the management team
• Sets priorities and manages time effectively and efficiently.

Related Qualification and Skills:

• Passion for interacting with customers.
• Attention to detail and ability to prioritize tasks.
• Time management and organizational skills.
• Success in working in a team environment.
• Proven ability to create a positive work environment.
• Excellent communication skills.
• Ability to listen to feedback and take constructive action
• Proficient in Excel and Outlook

We offer good employee benefits including a 30% staff discount as well as a competitive salary Job Type: Full-time, Permanent Salary: £25,000 - £28,000/- Per year Benefits:

• Employee discount
• Referral program
• Bonus

Schedule: 8 to 10 hours shift   Additional responsibilities and duties will be assigned based on the needs of the business. If you believe you have what it takes to join the iRepair Zone, please drop your CV at iRepair Zone, 58A Queensway, London W2 3RL or, you can email your CV at [email protected]   Application Closing Date: 17/12/2023